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Why Use Custom Healthcare Software in 2023?

Why Use Custom Healthcare Software in 2023?

Published on: 19 Sep 2022 7 min read

Healthcare technology is evolving at such velocity that the momentum is now unstoppable. Custom healthcare software solutions that seemed futuristic only a decade ago are now ubiquitous everywhere. Indeed, it is hard to imagine modern healthcare organizations without Telemedicine, Electronic Health Recording, Personal Health Records, and Hospital Management Software. Read on to find out reasons to use these and how they benefit doctors, medical facilities, and patients alike. 

Benefits of Custom Software for Health Facilities

Integration of custom software enables businesses and medical professionals to increase value, optimize efficiency and reduce costs. Real-time access to data, automation, and improved early diagnosis are also among its top benefits.

Innovative healthcare software products and services benefit all parties involved – patients and medical organizations alike.

This is tangible throughout the facility in many ways:

  • Automation of routine tasks and minimization of paperwork clear resources for examinations and consultations;
  • Real-time access to medical data accelerates all processes in the facility;
  • Early detection of diseases results in better accuracy of diagnoses and success rate of treatment;
  • Smooth communication with patients, co-workers, and colleagues from other clinics;
  • Improved handling of patient records is vital for building individual health plans and strategies;
  • Significant cost reduction as expenses on costly servers, networking, and software are minimized.

Benefits for Patients

Custom medical software can improve patient experience and service quality to no end. Easier access to medical care, smooth communication, and strict control over medical prescriptions are some of its top benefits.

Innovative healthcare software products and services benefit all parties involved – patients and medical organizations alike.


  • Less time spent in queues and clinics as appointment scheduling systems are becoming more advanced;
  • Smooth communication between medics and patients from any device means some routine examinations and medical treatment can be done remotely;
  • Stricter control over medication prescriptions and easier access to health records as medical examinations are literally one click away.

Types of Healthcare/Medical Software

There are various types of healthcare software, and their combination builds the foundation of future-proof health technology. Patient-centric solutions facilitate the interaction between patients and medical institutions. On the other hand, business-centric ones provide medical organizations and professionals with a fluent workflow.

Read on to understand what types of software most forward-looking healthcare providers utilize.

Electronic Health Records (EHR)

Electronic Health Recording (EHR) is a very popular type of software in healthcare. It collects patient data and history and stores it digitally. This facilitates information sharing across healthcare systems. The EHR storage and management of medical information significantly minimize the volume of paperwork. This inevitably accelerates all processes in the organization and improves service quality.

Hospital Management Software (HMS)

HMS is a comprehensive, integrated solution that supports medical workers and hospital administration by handling different aspects of the facility’s workflow. It provides smooth communication between co-workers, automates routine tasks, manages human and financial resources, and guarantees an uninterrupted supply chain. Besides EHR and HMS, business-centric solutions include Medical Imaging Software, Medical Diagnosis Software, and Medical Billing Software.

Telemedicine Software

The pandemic changed everything, and with quarantine, self-isolation, and remote work, online medical treatment has become more accessible than ever. And it comes as no surprise as Telemedicine is so convenient for patients and physicians, who can connect via all known devices like mobile phones, laptops, or tablets.

After all, not all symptoms require treatment in person, and neither do minor injuries and infections or certain types of therapies. As for the patients, most would rather receive medical advice in the comfort of their homes whenever possible instead of queuing in front of doctors’ offices. With Telemedicine, we really have a win-win situation.

Personal Health Record Software

Personal Health Record software enables patients to assess their health, track their physical condition progress, and manage their treatment remotely. Instantly accessible from any device, digitalized personal health records contain the patient’s entire medical history, including medications, immunizations, allergies, etc. They can also be connected to the facility’s EHR systems to grant data to all parties at all times.

E-Prescribing and Appointment Scheduling Software

E-Prescribing Software facilitates medication prescription control, enabling patients and physicians to track and modify dosage, add or remove drugs, renew or cancel prescriptions. Appointment Scheduling Software coordinates facilities’ calendars with appointment requests to automate the booking of available time slots.

Healthcare Software Trends in 2023

Among the key trends in healthcare software development, here are the ones to watch in 2023 and beyond – naturally, we are starting with AI:

1. Artificial Intelligence is becoming the norm and will play an even more crucial role in the remote treatment of patients, new drug development, and diagnostic accuracy. It comes as no surprise that multiple healthcare providers already deploy AI-powered Robotics Process Automation. 

Error-free diagnostics and treatment, newfound cost efficiency, personalized healthcare services, and rapid adaptation to the industry’s changes are just a fraction of AI’s numerous benefits. And with emotion AI for mental health, ingestible sensors, aka smart pills, and chronic disease treatment among its limitless possibilities, the future truly seems to be happening before our eyes. 

2. Self-care and online communication are becoming indispensable, as patients increasingly prefer remote contact with physicians and getting medical treatment only if necessary.

3. Electronic Medical Records software is expected to expand as all medical records are going digital in order to connect all data that is still separated.

4. The rise of Telemedicine is unstoppable as it is the ultimate form of remote communication between patients and medical professionals.

5. Blockchain technology that increases supply chain transparency and guarantees secure and transparent online financial operations.

6. IoT and Wearables (also known as the Internet of Medical Things) enable the industry to become more connected than ever. Smartwatches, bio patches, smart hearing aids, smart pills – none of these are science fiction anymore.

7. Healthcare Privacy and Security are to remain paramount for the healthcare industry beyond 2023. Data breaches annually affect millions of people, and businesses need to go the extra mile to fight off cyber criminals and protect patient data.

Custom-Built Healthcare Software

Custom healthcare software development is complex and can cost a fortune, especially if recruiting an in-house team in Western Europe or stateside. That is why healthcare organizations often get in touch with software services partners who can provide dedicated teams at remote development centers (RDCs). This not only reduces costs but offers a wider talent pool to tap into.

Eastern Europe and especially EU members like Bulgaria, Romania, and Croatia are currently among the best destinations for IT outsourcing. Besides top software engineers, designers, and project managers, local RDCs offer better flexibility and scalability, top-shelf tech stack, and faster time to market. Add EU legislation and compliance plus different time zones that provide extended business coverage, and you have a winning combination.


HealthTech never stands still. Wide access to Telemedicine, Electronic Health Recording, Personal Health Records, and Hospital Management Software might have been deemed inconceivable not too long ago, but it is already the norm.

Innovative healthcare software products and services are beneficial for all involved parties – patients, health workers, medical facilities, and healthcare organizations. For medical professionals and businesses, the critical benefits are real-time access to data, automation, and improved early diagnosis, which ultimately leads to better efficiency and increased value. On the other hand, patients benefit immensely from easier access to medical care, smooth communication, and strict control over medical prescriptions.

At Scalefocus, we have a proven track record in the industry and have already been in charge of projects that have helped shape the future of healthcare. Our expertise has helped our partners overcome innovation challenges by leveraging cutting-edge technology and a brilliant team of software engineers, data scientists, and project managers.

Do not hesitate to contact us, and we will be more than happy to assist you with projects!

About the Author:

Krasimir Kunchev

Krasimir Kunchev

Senior Content Writer

Kras is a true musical force-turned-copywriter. What can we say? Multitalented people do exist, and we got them! He’s been on stage since the mid-nineties when punk rock was alive and kicking. Fittingly, he started his writing career as a rock journalist and later learned his chops in advertising.

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