The Managed Service That
Keeps Your Systems Evolving
Most systems get all the attention before going live, and then the spotlight fades as real-world complexity and user friction set in. The vendor that built the system moves on, operating costs creep in, and small issues pile up until they become outages.
AppCare 360 is our managed operations service built to keep your software evolving after go-live. It runs end-to-end, with defined SLAs, transparent pricing, and a team that stays accountable for the results long after delivery.
How We Run It: The Swarm Support Model
AppCare 360 is built on a swarming support model based on networked collaboration. Issues skip the escalation ladder entirely. A networked team with the right mix of skills unites around the problem and resolves it at first touch.
AppCare 360 boosts cost efficiency by eliminating onboarding costs and overhead, and establishes efficient, clear, and transparent processes and a customer-centric approach.
AppCare 360 Scope
What’s included:
AI Systems
Cloud Infrastructure
Physical Infrastructure
Data & Analytics
Web Applications
Mobile Applications
Enterprise Applications
Advanced Security
AppCare 360 Benefits
AppCare 360 Highlights
Optimized Maintenance and Support Services – With Clear Key Performance Indicators
AppCare 360 is designed with the ability to optimize your maintenance and support by:
Supported Tech Domains
