Energy & Utilities
Building an Innovative Digital Experience in the Energy Trading Domain
A digital transformation journey of a thousand miles begins with a single idea… or app. Our client – a global energy company, wanted to bring energy trading to a whole new level. The company needed a technology partner who would help them deliver a fully digitalized customer experience by providing a real-time overview of the market, analyses, reports, commodity pricing, forecasts, and more, unified in a single mobile application.
100% Upsell of Current Clients
50% ROI in
An international energy company with about 12 000 employees in 40 countries. The company combines a balanced portfolio of technologically advanced large-scale assets with outstanding technical and commercial expertise. It buys and sells electricity, emissions certificates, natural gas, liquefied natural gas (LNG), coal, and freight. It also sources, stores, transports, and markets natural gas, as well as global commodities, such as coal and LNG, and owns and manages a gas infrastructure business.
After extensive onsite workshops and business analysis, we developed an innovative native mobile application to serve as a new sales and communication channel with customers at their fingertips. The solution is tailored to the industry-specific requirements and our client's business needs for easy and fast access to accurate data and up-to-date market insights, anywhere and any-time.
The solution incorporates the following features:
Complex interactive charts with filters and different comparison possibilities that allow users to combine data essential for them across various markets and commodities
Real-time market reports and market prices per Country/Region/Hub allowing data mining to the precise location
Complete Portfolio screen that helps to extract the maximum value from the existing energy portfolio
Forecasts & Outlook Overview of the current and future state of the market – energy demand and production, asset management, CO2 emissions, and other valuable data
React-based hybrid web content that keeps you up to date with the latest industry news and gives you access to video and audio podcasts with background play support
Push Notifications & Messages functionalities alerting users for new content, upcoming events and specific market changes
As a result of our efforts and commitment, the company provided a unified digital experience to its customers. Our team analyzed their needs and built a custom application, which aligns with all industry specifics and market trends. It resulted in a significantly increased presence towards end clients, as well as the wider energy community.
100% upsell of current clients;
50% ROI in the first two months through app subscriptions;
Reduced costs in customer management;
Access to fundamental market and risk data;
Improved customer satisfaction;
Enhanced user experience;
User feedback enablement;
New communication and sales channel with customers;
After accomplishing tremendous success through these mobile solutions, the company decided to extend our partnership and entrust us with developing two more applications, providing real-time market insights.