Intranet Portal Development

The Case

As part of a major innovation initiative to provide full digital experience to all employees, our client invested in automating various processes and content sharing with IBM WebSphere Portal, IBM Web Content Management and IBM Business Process Manager solutions, among others. The aim is the establishment of a powerful Intranet environment that facilitates the exchange of information and provides higher efficiency while ensuring great user experience at the same time.

The Intranet Portal Development

ScaleFocus was initially assigned the automation of 4 business processes with IBM BPM as underlying technology, with the perspective of continuing to add more processes within the application. These include request for recruiting a new specialist, request for vacation, request for visitor access card and request for services.

ScaleFocus automated the steps for all processes and integrated them within the Intranet portal. Each user is able to initiate any request from their personalized profile with great ease. This was ensured via automation of the full lifecycle of each request – collaboration between human (reviews/approvals) and system tasks (integrations with third-party applications).

ScaleFocus covered the technical design and analysis, the implementation of all processes with IBM BPM 8.5.7 and the flawless orchestration with all 3rd party systems related to the processes’ management and execution.

Technologies involved

 
  • IBM BPM 8.5.7
  • IBM WebSphere Portal
  • Oracle DB
  • Domino LDAP

Achievements

  • Streamlined communication between the employees
  • Improved collaboration and knowledge-sharing
  • Streamlined, paperless processes
  • Increased employee productivity and engagement, enabled via self-servicing tools

About the Client

Our client is one of the largest brewing companies in Europe with more than 140 years of experience in the industry.