Mobile Application for iOS and Android
The resourcefulness of our team brought the client a new level of digital experience via tailored mobile application dedicated to their wholesale customers and partners.
The client aimed at providing a mobile-first customer experience in order to strengthen the way the company communicate with its clients.
ScaleFocus developed a native mobile application for iOS and Android that helped the client optimize their workflow and bring greater value to their customers.
Real-time market reports and market prices
Customer feedback enablement
Improved customer satisfaction and enhanced UX
Need a mobile application development partner?
Business challenge story
In the age of continuous innovation and technological introductions, it is of vital importance for our client to stay on track with the latest technological trends. The company recognized the importance of having an effective way to communicate to their customers and external actors. As an entity of tremendous magnitude, the client foresaw the need to add new digital experience towards the journey of their customers.
Seeing it as a proper way to interact with its customers, our client indulged into a mobile project with very high expectations and a broad set of ideas. They have multiple bundles of specialized requirements. Hence, was decided to rely on ScaleFocus in order to bring its user experience on another level via introducing native Mobile Development services for their customer base.
The final version of the mobile applications provides a totally new digital experience. This increases the client's presence towards their customers and the wider energy community.
The platform brought in several essential improvements:
- Real-time Market Reports and Market Prices per Country/Region/Hub
- Complete Portfolio screen
- Forecasts & Outlook Overview
Furthermore, the React-based hybrid web content and the new Push Notifications & Messaging functionalities enabled the client to optimize their workflow and bring greater value for their increasing customer base. They also enjoyed an integration of all front-end app components with back-end Azure components.
The resourcefulness of our team brought the client a new level of digital experience via tailored mobile application dedicated to their wholesale customers and partners. It resulted in increased presence towards their clients and the wider energy community as there is:
- Access to fundamental market and risk data
- Improved customer satisfaction
- Enhanced user experience
- User feedback enablement and new communication channel with customers
About our client
Our client is a global energy company active in more than 40 countries worldwide. Their wholesale subsidiary supplies industrial customers, municipal and regional utilities. The client has a highly important task to secure constant supply to their customers. In their field, they often overcome major obstacles in terms of the emergence of new regulations and rules. Combining the dynamics of the international environment together with the client's desire to over perform has enabled them to occupy a leadership position in the energy sector.