Telecom Industry Solutions and Services
“We see Telecoms nowadays with two major plays:
- Focus on high-added value and niche services and bundle on top of the existing packages and connectivity.
- Play as connectivity vendor, investing heavily on network, especially 5G.”
Viktor Bilyanski | CTO | 15+ Years of Telеcom Expertise
The second telco trend is a financial game at large.
We can help you with standing-out from the crowd, innovate and deliver customer-centric solutions through good software.
Working closely with Telcos across Europe and North America our team has witnessed firsthand the aggressive transformation in the telecommunications domain. From core systems integration, through data-driven systems to user and experience-centric excellence – we work closely to deliver the market and customer driven innovative solutions.
Our teams have worked closely with Business and Technical stakeholders at Telecoms worldwide in order to implement omni-channel and digital store-front transformation with one goal in mind – make the customer of our customer successful, satisfied and happy.
Telecom Solutions Portfolio
The business cases we have focused on with priority both increased customer satisfaction and cut costs by reducing contact center enquiries, by improving or transforming current digital touch points. By measuring and optimizing customer experience, your telecom can:
- Improve customer retention and loyalty
- Increase customer share of wallet
- Reduce cost to serve
- Optimize customer acquisition
- Increase brand awareness and equity
Set-top-boxes, Video on Demand (VOD), Live Streaming Solutions
Telecom Enabled Artificial Intelligence and Data Management
- Embedded AI and advanced analytics
- Big data solutions
- Data warehouse modernization and migration
- Self-service intelligent analytics
- Enterprise business intelligence
- GDPR data management
- LoB solutions:
- IFRS reporting
- Campaign management
- Roaming regulation
Telecom Cloud Services
Telecom Transformation Solutions
Microservices, Enterprise Application Integration (EAI) / Service Oriented Architecture (SOA)
Business Support System (BSS) / Operation Support Systems (OSS) Integration
Billing and CRM Integration and Migration