November 17, 2016

ScaleFocus collaborate with BOA members to present you the SSFZ+


The first Smartsourcing+ Forum was held at the Metropol in Zurich, Switzerland on the 17th of November 2016. More than 20 international outsourcing leaders participated as speakers and panelists in the business event. Among the official partners of Smartsourcing+ Forum are the European, German and Bulgarian Outsourcing Associations, Everest Group as Research Partner, as well as prominent companies from the sector such as Accedia, Adecco Group, BULPROS, CXG, InterConsult Bulgaria, ScaleFocus and TeleTech.

The event addressed the need for adjustment in accordance with the new business demands and for partnerships to meet the globalized market requirements through innovation and excellent management as the fruitful solution to providing optimized services with added value. Staying connected and maintaining quality is the answer to a leading position in the industry. Added value comes from set modules in nearshore delivery centers as places where skill and potential go hand in hand.

Smartsourcing+ Forum program consisted of keynote speeches, leadership thought panels, customer success stories as well as networking opportunities. It was dedicated on following the industry trends in IT, BPO and digitalization of processes to nearshore partners as means for better business positioning.
ScaleFocus was a proud sponsor of the event and our team is looking forward to partner again in the following second edition.