March 17, 2015

ScaleFocus with ISO 20000 for IT Service Management


ScaleFocus has successfully passed certification of its IT Service Management System for compliance with the international standard ISO 20000-1:2011.

Company’s drive to secure trusted quality of services on every occasion is embodied in the certification in two more ISO standards for IT services:

  • ISO 9001:2008 for Quality Management System
  • ISO 27001:2013 for Information Security

In the competitiveness of today’s global marketplace, trust is built for years, but it takes only a small glitch in order to distort ages of work. Thus high quality and security standards represent a cornerstone for establishing lasting business relationships.

ScaleFocus is constantly revising and improving the internal processes, procedures and policies to meet the changing market demands. In this way we enable ourselves and our customers to stay ahead of the competition through products and services, based on the latest industry best practices.