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Whitepaper

Operational Excellence Made Easy with AppCare 360

Operational Excellence Made Easy with AppCare 360

Bring Unparalleled Cost Efficiency in Application Support with a Robust Swarm Model

Most businesses are now aware of the significance of leveraging innovation without compromising their core systems maintenance and modernization, which is just as critical. Ensuring operational stability is crucial for achieving enhanced customer satisfaction, high productivity, and better return on investment.

So, what do we do? The good old in-house support team might be the first idea that springs to mind. The realization it always comes with upfront costs that snowball out of control will surely take another minute or two. Then there are the limited scalability and flexibility, running expenses, and security issues.

The swarming support based on a networked collaboration model comes to the rescue with newfound cost efficiency, 24/7 availability, and, most importantly, improved customer satisfaction.

Learn more about Scalefocus’ AppCare 360 service and how it has already helped multiple businesses:

  • Accurately predict support costs based on transparent pricing
  • Improve responsiveness that is otherwise easily affected by budget limitations and miscommunication
  • Leverage professional maintenance and support services that guarantee quick resolution of resiliency issues and operational stability

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    Who We Are

    Scalefocus provides tailored software solutions and services that empower businesses to grow and meet the challenges of tomorrow. We are a worldwide organization with a global perspective and a proven track record in creating and accelerating innovations for companies in North America, Europe, and the Middle East.

    Bringing together a world-class engineering team and industry expertise we help businesses navigate the technology maze in Healthcare, Fintech, Insurance, Energy & Utilities, IT, Logistics, E-Commerce & Retail, Manufacturing and others.

    Our intelligently designed solutions result from our constant drive for technology excellence and the experience we’ve gained from 500+ successfully completed projects in 26 countries for 300+ clients, which include Fortune 500 companies, innovative start-ups, and established leaders across a variety of industry verticals.

    Completed Projects

    500+

    Clients Worldwide

    300+

    Awards & Recognitions

    100+

    Customer Net Promoter Score

    80