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MoneyLIVE Summit: Enhancing User Experience and Engagement Is the Next Frontier in Finance

MoneyLIVE Summit: Enhancing User Experience and Engagement Is the Next Frontier in Finance

Published on: 13 Mar 2025 10 min read

Just days after this year’s MoneyLIVE Summit, we’re still energized by the insightful panels and discussions we took part in on March 10-11. The event brought together industry experts, including C-level executives from large banks and emerging FinTechs, to discuss topics such as open banking, customer experience and engagement, disruptive technology, and interoperability.

MoneyLIVE 2025

The two full days of a packed agenda resulted in thought-provoking content. The industry’s most senior people spoke about data and AI and underscored the importance of creating a more inclusive and interconnected financial ecosystem.

Discussions also focused on real-time transactions, cross-border solutions, the rise of digital wallets and cryptocurrencies and Agentic AI as the catalyst for enterprise evolution. We had deep-dive conversations about financial transformation and using AI for hyper-personalized experiences.

Additionally, our conversations covered data in the context of AI, evolving regulations (think DORA and beyond), traditional financial institutions’ counterproductive lack of agility, and the growing collaboration between banks and FinTechs. We also touched upon the evergreen industry-critical topics: legacy system modernization and digitalization challenges.

The MoneyLIVE Summit 2025 highlighted how leaders in banking and payments are actively exploring new ideas and strategies to influence the direction of finance. We are thrilled to have been a part of this industry pulse check and look forward to next year’s edition.

For the past 13 years, Scalefocus has been helping financial organizations across the globe on their digital transformation journeys.

Contact us so our team can convert your unique value proposition into a powerful differentiator.

About the Author:

Velina has been writing in one way or another most of her life. In 2020, she took a leap of faith and left advertising to explore the unlimited potential of the technology world. She is interested in topics such as FinTech, Digital and Neobanking, Payments, and Embedded Finance among others. Outside of technical writing, she enjoys vegan food, films, and creative storytelling.

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